Exclusive service

Private and luxury concierge in Geneva

MSA is a private luxury concierge based in Geneva, serving residents, expatriates and international executives. Your time is precious, ours is at your service. From the simplest booking to an event in a private château, we handle everything with the same care.

What we arrange

01

Experiences and lifestyle

Spas, tables that cannot be booked, a weekend in a private chalet, access to Geneva's major events.

02

Exceptional sourcing

Watches on waiting lists, bespoke jewellery, rare leather goods, fine wines and collector's pieces. We travel for you.

03

Travel and bookings

Confidential hotels, private chalets, jets, yachts. Tailor-made itineraries and full trip organisation.

04

Staff and household

Private chef, chauffeur, discreet close protection, trusted household staff. Recruitment and placement handled by our partner Maison Aleydis Prestige.

05

Private events

Parties, milestone birthdays, receptions in lakeside villas. Venue hire, catering, decoration, security.

06

Administrative support

Following up files, booking official appointments, guiding you through Geneva formalities.

Escapes and weekends

We coordinate every part of your stay through trusted contacts in each destination. No standard packages, only bespoke arrangements.

01

Paris

Palace hotels and confidential addresses, impossible tables, access to fashion houses and private sales.

02

Geneva

Lakeside escapes, mountain chalets under an hour away, the canton's major events.

03

London

Private members' clubs, hotels with character, tickets and bookings in the most sought-after areas.

Each element, flight, accommodation and activity, is booked and invoiced separately in your name.

Every assignment is unique

We do not offer a subscription for concierge work. Each request is studied and quoted according to its nature and complexity. Travelling to source an exceptional piece is not billed like a restaurant reservation.

These services are available to our property care clients, or on request and quotation.

What we do not do

In French-speaking Switzerland the word conciergerie covers two very different trades. To avoid any confusion, here is what falls outside our services.

  • Communal area maintenance
  • Stairwell cleaning
  • Bin collection
  • Building management
  • Snow clearing and building grounds

MSA is a private concierge: we work directly for individuals, on personal high-end services. For building maintenance, a cleaning company is the right partner, it is a different profession.

Frequently asked questions

What is the difference between a private concierge and a building caretaker?

A building caretaker maintains the communal parts of a property: stairwells, bins, grounds. A private concierge such as MSA works directly for an individual and handles personal requests: bookings, sourcing, travel, household staff and private events.

Do I need a subscription to use your concierge service?

No. Unlike our property care plans, concierge work is not sold by subscription. Each request is studied and quoted according to its nature and complexity. A restaurant booking and sourcing a rare collector's piece are not billed the same way.

Which languages can we work in?

French and English. A large part of our clientele are expatriates and international executives based in Geneva, for whom English is the working language.

Do you work outside the canton of Geneva?

Our area covers the whole canton. For requests beyond it, notably the Riviera, the French Côte d'Azur or international destinations, we work with a network of trusted partners including Maison Aleydis Prestige.

Something particular in mind?

No request is too complex. Discretion is our first quality.

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